PRIVACY POLICY

At Premier Clean Cotswolds, we are committed to protecting the privacy and security of our customers' personal information. This Privacy Policy sets out how we collect, use, store and protect personal data, in accordance with the General Data Protection Regulation (GDPR) and other relevant UK privacy laws.

Information we collect

We may collect the following personal data from you:

Contact information, including name, address, telephone number, and email address
Payment information, including bank account details and payment history
Information about your use of our services, including details of the cleaning services you have received
Any other information you voluntarily provide to us

How we use your information

We use the information we collect from you for the following purposes:

To provide our cleaning services to you
To process payments for our services
To communicate with you regarding your account, services, and billing
To improve our services and respond to customer requests and inquiries
To comply with legal and regulatory requirements

Sharing of information

We will not share your personal information with any third party, except as necessary to provide our services to you or as required by law.

Data retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, as outlined in this Privacy Policy.

Data security

We have implemented appropriate technical and organizational measures to secure your personal information from unauthorized access, disclosure, alteration, or destruction.

Your rights

Under the GDPR, you have the following rights with respect to your personal data:

The right to access your personal data
The right to have your personal data rectified if it is inaccurate or incomplete
The right to have your personal data erased in certain circumstances
The right to restrict the processing of your personal data
The right to receive your personal data in a portable format
The right to object to the processing of your personal data

If you would like to exercise any of these rights, please contact us at premiercleancotswolds@gmail.com.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our privacy practices. Any updates to this Privacy Policy will be posted on our website.

Contact us

If you have any questions or concerns about our Privacy Policy, please contact us at premiercleancotswolds@gmail.com.

This Privacy Policy was last updated on 10/02/2023.